Dakshaja Online Pooja Store
Dakshaja Online Pooja Store respects your privacy and is committed to protecting the personal information you provide while using our website, purchasing products, or contacting us.
This Privacy Policy explains what information we may collect, how we use it, and how we protect it.
1. Information We Collect
When you use our website or place an order, we may collect information such as:
Personal Information
- Name
- Mobile number
- Email address
- Billing address
- Delivery address
- City, state and PIN code
Order Information
- Products purchased
- Quantity
- Order details
- Delivery information
- Payment status
Communication Information
If you contact us through WhatsApp, email, phone or other communication channels, we may retain information necessary to respond to your enquiry or process your order.
2. How We Use Your Information
We may use your information to:
- Process and confirm orders.
- Deliver products to your address.
- Contact you regarding your order.
- Respond to customer enquiries.
- Provide customer support.
- Process refunds or cancellations where applicable.
- Send order-related notifications.
- Improve our products and services.
- Maintain website security.
- Prevent fraudulent or unauthorized activities.
3. Payment Information
Payments may be processed through third-party payment gateways.
Dakshaja Online Pooja Store does not intentionally store sensitive payment credentials such as:
- Credit/debit card passwords
- UPI PINs
- Banking passwords
- OTPs
Payment information may be handled directly by the applicable payment service provider according to its own privacy policy and security practices.
4. Cookies
Our website may use cookies and similar technologies to improve website functionality and user experience.
Cookies may help us:
- Keep products in your shopping cart.
- Remember certain website preferences.
- Understand how visitors use the website.
- Improve website performance.
- Provide relevant website functionality.
You may be able to control or disable cookies through your browser settings. However, disabling certain cookies may affect some website functionality.
5. WooCommerce and Website Data
Our website may use WooCommerce and other WordPress services to process:
- Products
- Orders
- Customer information
- Billing details
- Delivery information
- Shopping cart information
Information required to process an order may be stored in our website’s database.
6. WhatsApp Communication
Customers may contact Dakshaja Online Pooja Store through WhatsApp for product enquiries and orders.
Information shared through WhatsApp may include:
- Name
- Phone number
- Product requirements
- Order details
- Delivery address
- Other information voluntarily provided by the customer
WhatsApp is operated by a third party and is subject to its own privacy policies and terms.
7. Delivery Information
We may share necessary customer information with delivery personnel or delivery service providers when required to complete an order.
This may include:
- Customer name
- Phone number
- Delivery address
- Order information
We only intend to share information necessary for fulfilling the delivery.
8. Third-Party Services
Our website may use third-party services such as:
- Payment gateways
- Delivery services
- Google Maps
- Website hosting services
- Analytics and security services
These services may process information according to their respective privacy policies.
Dakshaja Online Pooja Store is not responsible for the privacy practices of third-party websites or services.
9. Instagram and Social Media
Our website may provide links to our social media profiles, including Instagram.
If you visit or interact with those third-party platforms, your activity may be subject to their respective privacy policies.
10. Information Security
We take reasonable steps to protect customer information against unauthorized access, misuse, alteration or disclosure.
However, no internet transmission or electronic storage system can be guaranteed to be completely secure.
Customers should also take appropriate steps to protect their account credentials and personal information.
11. Data Retention
We may retain customer and order information for as long as reasonably necessary for:
- Order processing
- Customer service
- Record keeping
- Accounting
- Legal or regulatory requirements
- Resolving disputes
- Preventing fraud
The period of retention may vary depending on the type of information and applicable requirements.
12. Marketing Communications
We may contact customers regarding their orders, enquiries or services they have requested.
Marketing or promotional communications may be sent only where appropriate and subject to applicable requirements.
Customers may request that promotional communications be stopped.
13. Children’s Privacy
Our website is not specifically intended for children to independently place orders.
We do not knowingly request unnecessary personal information from children.
Parents or guardians who believe that a child has provided personal information to us may contact us to discuss the matter.
14. External Links
Our website may contain links to external websites or services.
We are not responsible for the privacy practices, content or security of external websites.
Customers should review the privacy policies of external websites before providing personal information.
15. Your Privacy Rights
Depending on applicable law, you may have rights relating to your personal information, including the ability to:
- Request information about personal data we hold about you.
- Request correction of inaccurate information.
- Request deletion of information where legally applicable.
- Ask questions about how your information is used.
- Withdraw certain communications or marketing preferences.
Requests can be submitted using the contact details below.
16. Changes to This Privacy Policy
Dakshaja Online Pooja Store may update this Privacy Policy from time to time.
When changes are made, the updated policy will be published on this page along with a revised Last Updated date.
We encourage visitors to review this page periodically.
17. Contact Us
If you have questions, concerns or requests regarding this Privacy Policy, please contact us.
Dakshaja Online Pooja Store
Address:
12-11-171/10, Upper Basthi,
Namalagundu,
Secunderabad – 500061
Phone:
8919637292
9542381384
Email:
Naveenacharyulu60@gmail.com
Instagram:
@dakshaja_onlinepooja_store
🙏 Dakshaja Online Pooja Store
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